Terms of Service
Last updated: Jan 6, 2026
These Terms of Service (“Terms”) govern your access to and use of the Workhive software platform, website, and related services (collectively, the “Service”).
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Definitions
“Company,” “we,” “us,” or “our” refers to Workhive.
“User,” “you,” or “your” refers to any individual or entity using the Service.
“Account” means your registered user account.
“Customer Data” means any data you submit or manage using the Service.
2. Eligibility
You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the organization you represent.
3. Account Registration & Security
You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate, current, and complete information.
You are responsible for all activity that occurs under your account.
Notify us immediately of any unauthorized access or security breach.
4. Use of the Service
4.1 Permitted Use
You may use the Service only for lawful business purposes in accordance with these Terms.
4.2 Prohibited Use
You may not:
Use the Service for illegal or fraudulent activities
Reverse engineer, copy, or resell the Service
Interfere with or disrupt system security or performance
Upload malicious code or harmful content
Access the Service in violation of applicable laws
We reserve the right to suspend or terminate accounts that violate these Terms.
5. Customer Data
You retain ownership of all Customer Data you upload to the Service.
You grant us a limited license to process Customer Data solely to provide and improve the Service.
You are responsible for ensuring you have the legal right to collect and store Customer Data.
We act as a data processor, not the data controller, for Customer Data.
6. Subscriptions & Payments
6.1 Fees
Certain features require a paid subscription. Pricing and plans are described on our website or within the Service.
6.2 Billing
Payments are billed in advance on a recurring basis.
Fees are non-refundable unless required by law.
Failure to pay may result in suspension or termination of access.
6.3 Changes
We may change pricing with reasonable notice. Continued use constitutes acceptance of updated pricing.
7. Third-Party Services
The Service may integrate with third-party services (e.g., payment processors, analytics, integrations).
We are not responsible for third-party services and your use of them is governed by their respective terms.
8. Intellectual Property
The Service, including all software, design, and branding, is owned by the Company.
These Terms grant you a limited, non-exclusive, non-transferable license to use the Service.
You may not copy, modify, distribute, or create derivative works without written permission.
9. Confidentiality
Each party agrees to protect confidential information disclosed by the other and use it only for purposes related to the Service.
10. Termination
10.1 By You
You may terminate your account at any time through your account settings or by contacting support.
10.2 By Us
We may suspend or terminate your account if you:
Violate these Terms
Fail to pay applicable fees
Use the Service in a way that poses legal or security risk
Upon termination, access to the Service will cease.
11. Disclaimer of Warranties
The Service is provided “as is” and “as available.”
We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted or error-free operation.
12. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for indirect, incidental, special, or consequential damages.
Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
13. Indemnification
You agree to indemnify and hold harmless the Company from any claims, damages, or losses arising from:
Your use of the Service
Your Customer Data
Your violation of these Terms
14. Governing Law
These Terms are governed by the laws of Ontario, Canada without regard to conflict-of-law principles.
15. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised “Last updated” date.
Continued use of the Service constitutes acceptance of the revised Terms.
16. Contact Information
For questions regarding these Terms, contact:
Workhive [Du Fety Consulting Inc.]
681 Zermatt Dr. ON, Canada
pf@dufety.com
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